The 4 Freedoms Library

It takes a nation to protect the nation

Ning’s Bubble Bursts: No More Free Networks, Cuts 40% Of Staff

Anyone know anything about this?

by Jason Kincaid
Apr 15, 2010

One month after long-time Ning CEO Gina Bianchini was replaced by COO Jason Rosenthal, the company is making some major changes: It has just announced that it is killing off its free product, forcing existing free networks to
either make the change to premium accounts or migrate their networks
elsewhere. Rosenthal has also just announced that the company has cut nearly 70 people — over 40% of its staff. Here’s the email Rosenthal just sent out to the company:


When I became CEO 30 days ago, I told you I would take a hard look at our business. This process has brought real clarity to what’s working, what’s not, and what we need to do now to make Ning a big

My main conclusion is that we need to double down on our premium services business. Our Premium Ning Networks like Friends or Enemies, Linkin Park, Shred or Die, Pickens Plan, and tens of thousands of
others both drive 75% of our monthly US traffic, and those Network
Creators need and will pay for many more services and features from us.

So, we are going to change our strategy to devote 100% of our resources to building the winning product to capture this big opportunity. We will phase out our free service. Existing free networks
will have the opportunity to either convert to paying for premium
services, or transition off of Ning. We will judge ourselves by our
ability to enable and power Premium Ning Networks at huge scale. And
all of our product development capability will be devoted to making
paying Network Creators extremely happy.

As a consequence of this change, I have also made the very tough decision to reduce the size of our team from 167 people to 98 people. As hard as this is to do, I am confident that this is the right
decision for our company, our business, and our customers. Marc and I
will work diligently with everyone affected by this to help them find
great opportunities at other companies.

I’ve never seen a more talented and devoted team, and it has been my privilege to get to know and work with each and every one of you over the last 18 months.

We’ll use today to say goodbye to our friends and teammates who will be leaving the company. Tomorrow, I will take you through, in detail, our plans for the next three months and our new focus.

Jason Rosenthal

Ning’s announcement also says that it will be giving network creators more details in the next two weeks.

While the email talks about Free versus Premium paid networks, Ning actually has a variety of different premium upgrades. Currently, Ning’s premium options include support (which has a $10/month and $100/month
options for different service levels); Custom domains ($5 a month);
Extra storage and bandwidth ($10 a month); Ad removal ($25 a month) and
the ability to hide any trace that you’re running on Ning ($25 a month).

As a result of today’s news I suspect we’ll see quite a few active networks jump to whatever the cheapest premium option is; I don’t expect Ning to make it especially easy to port their data to a
different service. There will also certainly be a backlash from Ning’s
vocal community of Network Creators, many of whom have invested quite
of bit of time building out their niche networks.

While the massive layoffs are obviously a big hit to the company, it isn’t all bad news for Ning: the service is still seeing its traffic grow according to comScore (see graph below). But traffic growth is no
longer good enough for the company — it needs to start generating some
serious revenue, and advertising clearly isn’t cutting it. Ning has
raised around $120 million, getting valuations of a half-billion dollars in April 2008 and a reported $750 million last summer.

Ning image

Location: Palo Alto, California, United States
Founded: October 31, 2004
Funding: $119M

Ning is the social platform for the world’s interests and passions online. Based in Palo Alto, Calif., Ning offers an easy-to-use service that allows people to join and create Ning
Networks. With more than 1.9 million Ning Networks created and 40… Learn More

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Comment by Netcon on April 20, 2010 at 21:35
Well spotted Gaia, I didn't know! But its not a problem, we already have a premium service for domain redirection. Thats why you can just put the URL as:
when you tell people about the site.

Actually, I am never comfortable with free services. I'd rather pay some money and have some sort of a contract. There's no such thing as a free lunch! (unless you are some kind of leftist twit or Islamic Fundamentalist, in which case the government will give you £140m for nothing).
Comment by London Jim on April 20, 2010 at 12:46
The words been going around for a couple of days that all free Ning sites are going to be axed in the next fortnight. Rotten bastads

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